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In this guide, subject matter experts in rural health recommend a systems-based framework to translate HCAHPS data into patient and employee satisfaction. The guide documents HCAHPS processes and outcomes from two small rural hospitals that have been successfully utilizing HCAHPS data to drive patient and employee satisfaction.

Compare various models, features and lessons that rural health network innovators have learned during the design and implementation of care coordination initiatives.

The Sourcebook for the RHITND program showcases each grantee and provides a means for the grantee networks to share insights. The Sourcebook includes two parts: a narrative PDF document and a searchable Microsoft Excel spreadsheet.

View a summary from the National Rural HIT Coalition conference call with national HIT updates and discussion topics including telehealth models and reimbursement and EHR vendor customization for quality reporting.

Discusses population health, its definition, fit with the Triple Aim, mechanisms to improve it and model programs.

This presentation provides tips using examples from the Flex Program on working with subcontractors, stakeholders and partners in ways to demonstrate outcomes. The content includes a template budget tracking and program activity sheets as well as an example contract for services with a subcontractor.

A step-by-step guide for state a Flex Program to prepare for and conduct a CAH site visit.

These policy models are adapted from the Markle Connecting for Health Common Framework for Private and Secure Health Information Exchange. This framework provides several useful tools for HIE; P2 contains much of the necessary policy and procedure language needed for an HIE.

This presentation describes rural health networks, including why networks form, the role of networks in the transition to value, and the value of networks to Flex Programs.

Use this series of leadership tools to enable rural health care leadership teams to examine and clarify roles for achieving performance excellence during the transition to value-based health care. They are geared specifically toward administrative teams, board members and physician leaders.

The purpose of this document is to provide both a guide and useful tools to evaluate organizational readiness to begin the capital project development process, with the goal of helping your organization avoid the pitfalls that insufficiently planned projects can encounter.

Updated April 2022, this guide provides CAH and RHC executive and management teams with concepts and guidance in developing a sliding fee scale discount program. Gain an understanding of how they relate to Internal Revenue Code Section 501(r) compliance and participation in the National Health Service Corps

This report provides key operational strategies that providers may deploy to be successful in alternative payment models and highlights success stories.

Learn about one hospital’s experience, successes and next steps in preparing for population health, and discover resources that assist providers in transitioning to value-based system.

The purpose of the Summit was to identify strategies for rural provider engagement in transitioning to value-based reimbursement systems. A report with the findings of the Summit has been developed to assist rural hospital leaders in engaging rural health providers in the transition to value-based purchasing and population health. This report is designed to help rural hospitals leaders and providers during the transition.

Leadership tools are a guide to assist with identifying the best structure in which to manage your ICD-10 implementation for the best results. We encourage providers to manage this effort as a program due to the complexity of the project.

Preparing for ICD-10 can be a daunting task if you don’t know where to start or what areas to review or activities to perform. These checklists are designed to give you a basis to get started.

The purpose of the impact diagram and overview is to provide a discussion document that can be leveraged to identify areas within your organization that may be impacted by ICD-10. The diagram and supporting documents provide a good overview of the various tasks to be completed.