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This toolkit includes a survey of available resources from various governmental and non-profit organizations. It includes checklists and tools that are appropriate for all audiences, hospitals or clinics, including those in a rural setting.
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Telehealth Campaign
The “Anywhere Care” campaign makes use of the word "virtually" in two different ways: referring to a real-time, remote meeting that's often considered "virtual" and as an adverb, speaking to the nearly limitless locations patients can choose from when they access care via telehealth.
Flex Program Fundamentals: An Introduction to the Medicare Rural Hospital Flexibility Program is designed to be used by both new and current Flex Program staff: as an orientation manual and as a guide to helpful resources.
2021 DRCHSD Patient Experience Webinar series focuses on improving and maintaining an excellent patient experience
Guides to provide a brief overview and links to key documents to help rural health care professionals, practices and hospitals understand the billing code, consider the benefit to their patients and organization and begin billing for the code.
RMMC's chronic disease project focused on improving patient care processes in an effort to decrease unnecessary admissions and readmissions and ultimately decrease the long-term cost of care.
Speare Memorial Hospital (SMH) implemented Lean and Six Sigma training methods, which have fostered a hospital-wide performance improvement infrastructure. SMH also established a Transition Care Program to allow care transition nurses to continue to follow their patients' post-hospital care at their homes.
The Flex Program and CAH designation was established and remains in place because of the financial vulnerability of small rural hospitals. CAH financial and operational improvement is one of the required program areas of the Flex Program.
This fourth module will help you understand the role that communication plays. Learn strategies for communicating across audiences and creating compelling messages.
State Flex Profiles showcase the meaningful activities that are carried out by State Offices of Rural Health while supporting critical access hospitals, small rural hospitals, rural health clinics, rural EMS agencies, and their communities, specifically through their SHIP and Flex Programs.
Ellenville Regional Hospital was recognized for their effort in community engagement with the creation of a seamless process of medication management as patients transition within and across organizations.
This guide offers anyone who manages and/or works with the Flex Program the opportunity to complete a competency self-assessment, identify areas of proficiency, recognize opportunities for improvement and development, and gather insight into what determines proficiency.
These podcasts compliment the one-hour webinar playback and slides. Use the first two podcasts to help educate frontline staff in meetings and trainings. The third podcast is a coaching model that leadership can use to close the loop of accountability.
Natchitoches Regional Medical Center in Louisiana share ways they utilized their SRHT FOA to drive strategy for the future.
Boulder City Hospital is recognized for the use of Project ECHO to advance the quality of their antibiotic stewardship program.
Tillamook Regional Medical Center was recognized for implementing an innovative Community Paramedic program in their county.
Evergreen Medical Center in Alabama utilized the recommendations from their SRHT QI Project to continue to improve the patient experience in their hospital.