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This toolkit includes a survey of available resources from various governmental and non-profit organizations. It includes checklists and tools that are appropriate for all audiences, hospitals or clinics, including those in a rural setting.
Evergreen Medical Center in Alabama utilized the recommendations from their SRHT QI Project to continue to improve the patient experience in their hospital.
Ellenville Regional Hospital was recognized for their effort in community engagement with the creation of a seamless process of medication management as patients transition within and across organizations.
Monroe County Hospital completed a Quality of Care and Transition of Care SHRT Project in 2016. Read about their progress on this project.
Apply here for the Rural Hospital Stabilization Program.
This fourth module will help you understand the role that communication plays. Learn strategies for communicating across audiences and creating compelling messages.
Tillamook Regional Medical Center was recognized for implementing an innovative Community Paramedic program in their county.
GCH discusses the use of a Quality Improvement and Transition of Care Project to positively impact patient discharge and how creating better measures will impact the hospital’s success.
Central Valley Medical Center (CVMC) demonstrated excellence in quality initiatives with improvements in patient safety and satisfaction. CVMC was one of the first CAHs in Utah to report quality measures and has continued to lead by example
NSMC has developed a successful model for addressing the care of those with diabetes and other chronic diseases, as well as their discharge process.
Sakakawea Medical Center (SMC) was recognized for their innovative efforts connected to care coordination. In January 2015, SMC created a new position to facilitate care coordination efforts between the hospital and other care providers in the community.
2021 DRCHSD Patient Experience Webinar series focuses on improving and maintaining an excellent patient experience
Video
Leading Change
In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.
Toolkit
Patient Safety
These resources focus on quality improvement related to patient safety and inpatient care.
Review the process the Rural Hospital Stabilization Program uses to analyze applications and select hospitals to participate.
Toolkit
Onboarding
The process of bringing a new employee into the organization.
Union General Hospital was recognized for the development of innovative programs, It's a Girl Thing and Together We Can Be Bully Free, geared toward awareness of adolescent behaviors and how to change them.
Lincoln County Medical Center (LCMC) in Ruidoso, New Mexico is owned by Albuquerque-based Presbyterian Healthcare Services and has served the Ruidoso and Lincoln County communities since 1950.
These podcasts compliment the one-hour webinar playback and slides. Use the first two podcasts to help educate frontline staff in meetings and trainings. The third podcast is a coaching model that leadership can use to close the loop of accountability.
SHIP Allowable Investments support activities by small rural hospitals in meeting value-based care goals for their respective organizations through purchases in hardware, software, and related training.