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NSMC has developed a successful model for addressing the care of those with diabetes and other chronic diseases, as well as their discharge process.
This collection of financial and operational resources directs you to consultant-recommended best practices and strategies for improving financial performance and increasing operational efficiencies. These tools include industry accepted key performance indicators (KPIs) for monitoring performance. Other resources include revenue cycle best practices and financial management training for both critical access hospitals (CAHs) and prospective payment system (PPS) hospitals. Implement these best practices and adopt the recommended strategies to position your hospital and/or network for the future.
Small Rural Hospital Improvement Program allowable investments include activities that assist small rural hospitals with their value and quality improvement efforts and adaptation to changing payment systems through investments in hardware, software, and related training.
The Core Competencies offer anyone who manages and/or works on the Medicare Rural Hospital Flexibility (Flex) Program the opportunity to complete a competency self-assessment, identify areas of proficiency, recognize opportunities for improvement and development, and understand and gather insight into what determines proficiency and how it can be developed. Tips, tools, and resources are included to provide additional background and support.
These podcasts compliment the one-hour webinar playback and slides. Use the first two podcasts to help educate frontline staff in meetings and trainings. The third podcast is a coaching model that leadership can use to close the loop of accountability.
Union General Hospital was recognized for the development of innovative programs, It's a Girl Thing and Together We Can Be Bully Free, geared toward awareness of adolescent behaviors and how to change them.
Toolkit
Patient Safety
These resources focus on quality improvement related to patient safety and inpatient care.
SHIP Allowable Investments support activities by small rural hospitals in meeting value-based care goals for their respective organizations through purchases in hardware, software, and related training.
Assess the core competencies of a rural ambulance agency to provide broader service and greater value patient care and access in rural America. This self-assessment and the associated resources will assist rural ambulance agency leaders to succeed in moving from volume to value in their agency’s culture and operations.
Lincoln County Medical Center (LCMC) in Ruidoso, New Mexico is owned by Albuquerque-based Presbyterian Healthcare Services and has served the Ruidoso and Lincoln County communities since 1950.
Video
Leading Change
In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.
Toolkit
Onboarding
The process of bringing a new employee into the organization.
Review the process the Rural Hospital Stabilization Program uses to analyze applications and select hospitals to participate.
See this profile to learn about the SHIP and Flex Program in Nevada.
Toolkit
Care Coordination
These resources focus on quality improvement for care transitions.
This fifth module will build on the ideas from previous videos to look at how the board directs others toward your vision by creating a culture of accountability and feedback.
Document
Module 4: Change Leadership
Explore the change process as well as the emotional side of change. Learn specific things you can do as a leader of change to smooth the process and help others.
Senior leadership at Presentation Medical Center is guided by the principle that progress is most effectively accomplished by starting with a strong and engaged leadership team. This is evident in the outcomes of their SRHT project.
Toolkit
Data Reporting and Use
These resources provide information about how to submit Medicare Beneficiary Quality Improvement Project (MBQIP) data and how to interpret data reports in order to inform quality improvement efforts.