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Evaluation reporting to program stakeholders should be included in Flex Program activities. Reporting supports overall program transparency and development, stakeholder buy-in, engagement, and accountability.

Learn new ways to ask questions to get the information you want. Identify ways to create comfortable experience for the patient during leader rounds. Learn ways to use the information to effectively coach staff.

Learn about successful state SHIP quality improvement (QI) investment activities, while gaining insights regarding activity goals, challenges, and best practices. This webinar will also examine how a consortium in Georgia and a network in North Dakota were developed.

Marshall Browning Hospital improves Care Coordination.

Discuss expectations for the Flex Year 3 QI Project, including the Quality Innovation Labs, and get questions to Q Project questions. Hear updates on MBQIP, including eligibility requirements for Flex Program Year 4, and share feedback with FORHP on MBQIP, QILs, and other QI needs in your state.

This webinar will explore how the concept of resilience supports this ability and how it relates to the goal of healthcare to support quality and safety.

View recordings and materials from this six-week learning collaborative to gain knowledge about the transition to value and how Flex Programs can help support CAHs regardless of where they are in the transition to value.

View Session V of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn best practices centered on denials management and charge capture.

View Session IV of the DRCHSD Program Revenue Cycle Improvement Bootcamp to hear an update on the risks and challenges of capturing hydration services.

Hear RPH's successes of their RHPI QI Care Management project.

View a list of key resources curated by the Technical Assistance and Services Center (TASC) for use by state Flex Programs to support incorporation of performance management into program operations, feeding into program improvement and evaluation

Pinckneyville Community Hospital, located in Pinckneyville, Illinois, is one of just three critical access hospitals that received national recognition for demonstrating an innovative approach to post-acute care that supports a patient’s continued recovery from illness or management of a chronic illness or disability.

Understanding the Purpose, Preparation, and Utilization of the CMS Worksheet S-10

Guadalupe County Hospital surpasses their six-month SRHT goals.

The Flex Program and CAH designation was established and remains in place because of the financial vulnerability of small rural hospitals. CAH financial and operational improvement is one of the required program areas of the Flex Program.