Search Our Site

The extent to which employees are passionate about their work and committed to the organization (engagement) and the choice by an employee to stay with an organization instead of seeking employment elsewhere (retention).

Evaluation reporting to program stakeholders should be included in Flex Program activities. Reporting supports overall program transparency and development, stakeholder buy-in, engagement, and accountability.

View Session IV of the DRCHSD Program Revenue Cycle Improvement Bootcamp to hear an update on the risks and challenges of capturing hydration services.

View a list of key resources curated by the Technical Assistance and Services Center (TASC) for use by state Flex Programs to support incorporation of performance management into program operations, feeding into program improvement and evaluation

Learn new ways to ask questions to get the information you want. Identify ways to create comfortable experience for the patient during leader rounds. Learn ways to use the information to effectively coach staff.

View Session V of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn best practices centered on denials management and charge capture.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Strategic Planning.

Marshall Browning Hospital improves Care Coordination.

This MBQIP Virtual Knowledge Group webinar from the RQITA Resource Center shared information and resources about MBQIP 2025 and the Hybrid Hospital-Wide Readmissions measure with state Flex Program personnel and their subcontractors.

This webinar will explore how the concept of resilience supports this ability and how it relates to the goal of healthcare to support quality and safety.

The “Between Healing and Home” campaign highlights the additional recovery time that swing bed/transitional care services provide patients and notes that, even though it’s an extra step, the additional care can actually shorten recovery time.