Organization Contacts
Karen Madden
Karen has served as New York's State Office Director since 2000.

Helen Smith
Helen has served as New York's Flex and SHIP Coordinator since 2007.

Albany, NY
United States
What is one Core Competency your state Flex Program is working on developing through Flex activities?
Core Competency: Strengthening Quality Reporting and Improvement
The New York Critical Access Hospital (CAH) Performance Network helps maintain and improve MBQIP (Medicare Beneficiary Quality Improvement Project) scores. Throughout the year, virtual and in-person meetings are held where best practices are discussed and networking among peers occurs. A listserv is available for network members to use at any time to ask for assistance/recommendations. They can also begin discussion with other hospitals.
What is one activity your state is funding through SHIP?
New York is funding the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) with the SHIP grant.
Type of Organization | State Government |
---|---|
Staffing (FTE) | |
Number of CAHs | 21 |
Karen has served as New York's State Office Director since 2000.
Helen has served as New York's Flex and SHIP Coordinator since 2007.