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This document outlines four performance management tools: Balanced Scorecard, Baldrige, Lean and Studer. These tools have been identified as effective methods for managing performance improvement with small rural hospitals.

HIT networks can use this tool to assess organizational strengths and weaknesses and identify areas needing attention.

The outcome of a forum of accomplished and experienced experts from a cross section of Flex Programs, rural hospital networks, CAHs, associations, researchers, consultants and federal representatives who met to discuss rural hospital quality improvement and leadership.

These samples from an HIT network can serve as reference documents for networks interested in incorporating the Balanced Scorecard into their strategic and evaluation planning efforts.

This toolkit includes worksheets, sample surveys, agendas and plans that health care organizations may use as part of provider retention efforts. The toolkit also features a national resources section with websites and contact information.

This guide to Direct connectivity standards is designed to assist health care providers in understanding and implementing health information exchange using Direct protocols. It includes descriptions of technologies used, a glossary of terms and recommendations on implementing Direct.

The privacy and security requirements for organizations participating in an HIE are covered in this guide. A list of HIPAA-related resources is also included for staying current on regulatory changes.

Determining whether your practice is ready to build or join a HIE can be a challenge. This guide provides some basic information for providers to consider while evaluating options for HIE.

Engaging stakeholders through group decision making leads to a deeper commitment, but sometimes people withhold ideas or aren’t heard due to personal style or politics. This recorded presentation discusses how leaders can be aware of three phases of decision making and support a group in coming to a decision.

This report presents information compiled from the National Rural HIT Broadband Summit held in Washington, D.C. on February 6, 2013.

This webinar will share how the COVID-19 pandemic is affecting rural emergency medical services (EMS).

By attending this webinar, participants were be able to hear feedback on the new MBQIP quality report template, receive updates on a temporary timeline for MBQIP quarterly data reports, and understand virtual logistics of the upcoming 2020 Flex Program Reverse Site Visit (RSV).

This session will provide DRCHSD hospital and clinic leaders with information needed to retain COVID-19 funding and prepare for a single audit. BKD will recommend best practices for procedures, documentation and example methodologies for tracking various funding sources, revenues and expenses related to COVID-19.

Staying up-to-date on funding opportunities and associated guidance has been a challenge for all hospital and clinic leaders. BKD’s subject matter experts will share the most current information on funding sources and explore the potential downstream impact on the hospital’s cost report.

Hospitals are eager to resume operations and reach pre-COVID volumes as quickly as possible. However, with the threat of a possible COVID resurgence, labor disruptions and community uncertainty, the rebound is slower than expected. Tune in to learn strategies that successful rural hospitals are pursuing to recast operations and rebuild lost volumes as quickly as possible.

BKD will review the revenue cycle strategies rural hospital and clinic leaders should be aware of as they determine how to prioritize and address any backlog in revenue cycle. This session will provide leaders with an example of how to prioritize A/R, opportunities for uninsured COVID reimbursement programs, and discuss how to manage remote staff productivity.

Proper alignment with employed and affiliated physicians continues to present challenges, especially to rural providers. With growing practice subsidies and recruitment and retention difficulties, leaders must engage at a deeper level with the medical staff to achieve sustainable arrangements. Tune in to hear from BKD experts about how organizations are repositioning to achieve value for the organization, physicians and the patients they mutually care for.

The purpose of this small group meeting was to highlight the latest information and issues in the Flex Program and to provide an opportunity for EMS supplement project grantees to share experiences, lessons learned, and successes from the first year of the multi-year supplement projects.

This SHIP Technical Assistance (TA) Webinar will focus on innovative and successful approaches to delivering mass education and training implemented by the Indiana State Office of Rural Health, and the University of Nevada, Reno School of Medicine.

The focus of the Delta Region Community Health System's Development (DRCHSD) 2020 Summit is to address current issues, learn from peer best practices and adapt in a rapidly changing health care environment. The purpose of this event is to provide DRCHSD participating hospitals and clinics with a collaborative learning environment to make connections, share best practices, and gather lessons learned to empower and support participating organizations. Through presentations and interactive discussions, participants will be able to improve and strengthen their organizations. We look forward to your participation at this educational and informative virtual event.