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View the second session in the DRCHSD Program Telehealth Webinar Series which will go over how expanding Telehealth can support post-acute care.

View the fourth session in the DRCHSD Program Telehealth Webinar Series which will focus on patient transition post-COVID and how telehealth can support these transitions.

View the sixth session in the DRCHSD Program Telehealth Webinar Series which will focus on data that can be used to help healthcare providers make better decisions about telehealth services.

This webinar is for currently participating DRCHSD hospitals. Explore the Customizable Communications Toolkit, which supports rural hospitals and clinics in developing internal and external communication materials. Preview the campaigns and customizable templates and learn how to access, download, and customize the files.

The purpose of this webinar was to provide guidance on the Flex Program NCC Progress Report due Friday, May 14th. The Flex Program FY21 Non-Competing Continuation (NCC) Progress Report will be available in EHB on Wednesday, March 24, 2021 and will be due in EHB on Friday, May 14, 2021.

In the first DRCHSD Patient Experience session, participants will develop an understanding of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and other patient experience surveys.

Increase understanding of a hospital's revenue cycle from the beginning to the end. Gain practical insight on revenue cycle leading practices such as denials management, revenue integrity, and clinical documentation improvement.

Gain insight about ways to maintain compliance while optimizing the 340B Drug Pricing Program. Understand possible impact of potential legislative and CMS changes to the 340B Drug Pricing Program.

Understand the core components and functionality of the chargemaster. Summarize how best practice hospitals use the chargemaster to increase reimbursement, lower denials and improve cash flow. Incorporate a culture of chargemaster accountability and ownership. Comprehend 2020 Final Rule impact on chargemaster codes and availability including 2021 prescribed changes.

Ensure that the chargemaster is an administrative priority. Implement a process centered on communication and expectation. Comprehend the impact of 2019, 2020, and 2021 Pricing Transparency Requirements. Instill a process of quality control. Utilize the chargemaster as a competitive advantage. Cite case studies and “Issues from the Field.”

Now more than ever, healthcare organizations are looking for ways to improve their cash position and streamline revenue processes. One such opportunity for improvement is through revenue cycle activities.  This session will focus on best practice strategies for effective revenue cycle leadership. 

As a follow-up to the Revenue Cycle Strategy Management session, this webinar will focus specifically on front-end revenue cycle performance improvement. 

In the first two sessions, we reviewed best practice strategies for effective revenue cycle leadership and front-end revenue cycle performance improvement. This webinar will focus on middle- and back-end revenue cycle performance best practices. 

This session will focus on examining the 3RNET Recruiting for Retention Hierarchy, identifying gaps in the hierarchy for your organization, and discussing how culture can become a powerful recruitment tool in rural and underserved areas. 

This session focused on identifying the four phases of the recruitment process, distinguishing how the recruiting process in rural areas is different than urban, and designing the ideal recruitment ream for rural and underserved areas.

This session examined successful strategies for creating job postings, plan an approach that tells your organization's virtual story through your web presence and social media, as well as discussed free and low-cost marketing resources and how they can aid in recruitment.

This session will focus on learning about recruitment and retention strategies used by other hospitals and clinics participating in the DRCHSD program as well as getting to answer any questions you have!

The purpose of this webinar is to present an overview of the new action planning template and discuss how to use the tool to support the implementation of the action plan.

The purpose of this small group meeting was to highlight the latest information and issues in the Flex Program and to provide an opportunity for EMS supplement project grantees to share experiences, lessons learned, and successes from the second year of the multi-year supplement projects.

This session will provide DRCHSD hospital and clinic leaders with information needed to retain COVID-19 funding and prepare for a single audit. BKD will recommend best practices for procedures, documentation and example methodologies for tracking various funding sources, revenues and expenses related to COVID-19.