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This guide provides an overview of the five key concepts of Lean thinking as well as steps that should be implemented to create the ideal Lean system and Lean resources for health care organizations.

This webinar series equips health care leaders with the skills to adapt their communication and coaching approaches to better engage employees, enhance retention, and drive stronger results. Participants will explore how individual characteristics shape the way employees respond to feedback and coaching, learn practical strategies for tailoring their interactions, and gain access to tools that reinforce these skills on the job.

Moab Regional Hospital (MRH) was recognized for turning their financial crisis in 2011 to financial success in 2013. A number of factors contributed to the success of MRH’s turnaround, including re-participating in the Disproportionate Share Hospital (DSH) program and conducting a CHNA to better address the community’s health needs.

IT Analyst

President (Center) | Assistant Chief Manager (RHI) | Chief Transformation and Integration Officer, Trinity Health

This updated guide provides rural hospital executive and management teams with generally accepted best practice concepts in revenue cycle management. It is also designed to assist State Offices of Rural Health directors and Flex Program coordinators.

The “Healthcare You Can Believe In” campaign focuses on the patient experience and the important balance between trust and care that helps to solidify the place of smaller health care systems in their communities — as they combine a personal connection with compassionate care.

Great relationships mean impactful technical assistance.

Employee engagement services assist leaders that participate in the Delta Region Community Health Systems Development (DRCHSD) Program with retaining employees that are passionate about their work and committed to their organization. Leaders receive coaching and guidance to improve employee retention and satisfaction.

Member | Vice President for Research, Innovation and Evaluation, Episcopal Health Foundation

Revenue Cycle and Physician Practice Management services evaluate the business and clinical operations of selected healthcare organizations participating in the Delta Region Community Health Systems Development (DRCHSD) Program. Services assess areas that directly affect the operational and financial management of an organization, and impact clinic operations, provider productivity, and profitability.

This webinar, supported by the Federal Office of Rural Health Policy (FORHP) and coordinated by TASC, focused on the results of the Flex FY 2020 Performance Improvement and Management System (PIMS) data collection as well as the requirements and resources available for the upcoming end of year state Flex program reporting.

Program Specialist I

Program Specialist I

Hosted by The National Rural Health Resource Center, this 5-part webinar series will focus on discovering and addressing quality improvement issues within health care organizations.

Hosted by The National Rural Health Resource Center, this 5-part webinar series will focus on discovering and addressing quality improvement issues within health care organizations.

Vice President | Program Area Director and Co-Director, NORC Walsh Center for Rural Health Analysis

Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.

Learn about key aspects of managing denied insurance claims and offer practical solutions to address this ongoing issue.