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This webinar series equips health care leaders with the skills to adapt their communication and coaching approaches to better engage employees, enhance retention, and drive stronger results. Participants will explore how individual characteristics shape the way employees respond to feedback and coaching, learn practical strategies for tailoring their interactions, and gain access to tools that reinforce these skills on the job.
Employee engagement services assist leaders that participate in the Delta Region Community Health Systems Development (DRCHSD) Program with retaining employees that are passionate about their work and committed to their organization. Leaders receive coaching and guidance to improve employee retention and satisfaction.
Revenue Cycle and Physician Practice Management services evaluate the business and clinical operations of selected healthcare organizations participating in the Delta Region Community Health Systems Development (DRCHSD) Program. Services assess areas that directly affect the operational and financial management of an organization, and impact clinic operations, provider productivity, and profitability.
This updated guide provides rural hospital executive and management teams with generally accepted best practice concepts in revenue cycle management. It is also designed to assist State Offices of Rural Health directors and Flex Program coordinators.
Center Board
Shao-Chee Sim, PhD, MPA
Member | Vice President for Research, Innovation and Evaluation, Episcopal Health Foundation
Template
Confidence Campaign
The “Healthcare You Can Believe In” campaign focuses on the patient experience and the important balance between trust and care that helps to solidify the place of smaller health care systems in their communities — as they combine a personal connection with compassionate care.
This webinar, supported by the Federal Office of Rural Health Policy (FORHP) and coordinated by TASC, focused on the results of the Flex FY 2020 Performance Improvement and Management System (PIMS) data collection as well as the requirements and resources available for the upcoming end of year state Flex program reporting.
Center Staff
Tabitha Stone
Program Specialist I
Center Staff
Caleb Lozinski
Program Specialist I
Hosted by The National Rural Health Resource Center, this 5-part webinar series will focus on discovering and addressing quality improvement issues within health care organizations.
Great relationships mean impactful technical assistance.
Center Board
Alana Knudson, PhD, EdM
Vice President | Program Area Director and Co-Director, NORC Walsh Center for Rural Health Analysis
Center Staff
Kristina Winings
Human Resources Coordinator II
“Access to opportunity can change the course of a family’s future.”
As a lead program specialist, Alexis is no stranger to workforce and leadership development and understanding the ways in which its broader impact has on rural communities. In this month’s employee spotlight, Alexis shares her thoughts on what it means to be a representative of the workforce, how to maintain sustainability in an organization, and the importance of listening to what matters.
As a lead program specialist, Alexis is no stranger to workforce and leadership development and understanding the ways in which its broader impact has on rural communities. In this month’s employee spotlight, Alexis shares her thoughts on what it means to be a representative of the workforce, how to maintain sustainability in an organization, and the importance of listening to what matters.
Avera Holy Family Hospital partnered with four emergency medical service EMS programs, the police department, and public health in a three-year continuous quality improvement project. This project engaged EMS and hospital systems of care with collaborative prevention initiatives, data collection and evaluation, ongoing protocol development, and training.
Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.
Telehealth is an important tool in care coordination for chronic diseases to improve continuity of care and provide convenience for patients and families to connect with care team members. This collection of key resources is curated specifically for rural health providers and is updated regularly.
Rural health care organizations rely on innovation and collaboration in their communities to recruit and retain health professionals and staff. The resourcesin this toolkit cover recruitment and retention, health care workforce solution models, and employee engagement.
Center Board, RHI Board
Ray G. Christensen, MD
Past President (Center) | Chief Manager (RHI) | Associate Dean for Rural Health, University of Minnesota Medical School, Duluth Campus
Learn about key aspects of managing denied insurance claims and offer practical solutions to address this ongoing issue.