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View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Workforce.

This document outlines four performance management tools: Balanced Scorecard, Baldrige, Lean and Studer. These tools have been identified as effective methods for managing performance improvement with small rural hospitals.

This report is designed to help rural hospital and clinic leaders meet the transition to value-based payment with financial success by identifying the key financial indicators and strategies. It also highlights success stories and resources.

Understand the importance of care coordination and the foundational elements of an effective program as your hospital or clinic moves forward into Value-Based Payments.

This presentation identifies the key elements in leading a successful ACO to improve quality, reduce healthcare costs and enable you to share in the savings that you generate.

State Flex Programs need to have an in-depth understanding of the policies and regulations governing the Flex Program, as well as a basic understanding of the policy-making process and other policies and regulations affecting rural providers.

The purpose of this event was to inform Flex Grantees about new rurally relevant EMS quality measures that resulted from a Flex-funded EMS supplement project.

Are you providing the best value to your organization? What expectations do C-Suite leaders have of you? Are there new experiences or training you need to maximize potential for the organization and you personally?

This page contains information about eligibility and the application process for the Rural Hospital Stabilization Program (RHSP)

This Medicare Rural Hospital Flexibility (Flex) Performance Management and Evaluation Guide aims to support Flex Program Coordinators towards incorporating performance management into program operations, leading towards program improvement and evaluation.

This manual was developed for use by staff and boards of small rural hospitals and clinics as well as state Flex Programs. The content is designed to be as non-technical as possible and provide answers to frequently asked questions regarding CAH, small rural hospital and RHC finance and financial performance.

The Critical Access Hospital Financial Sustainability Guide guide is intended for use by state Medicare Rural Hospital Flexibility (Flex) Program personnel, leaders of critical access hospitals (CAHs), and other individuals and/or teams that provide guidance and assistance to these providers in managing their long-term financial stability.

In this second webinar of the 8-part series, Communication Strategies for Community Outreach and Education, learn to elevate your role as a communicator in your organization.

A step-by-step guide for state a Flex Program to prepare for and conduct a CAH site visit.

View Session IV of the DRCHSD Program Revenue Cycle Improvement Bootcamp to hear an update on the risks and challenges of capturing hydration services.

Learn new ways to ask questions to get the information you want. Identify ways to create comfortable experience for the patient during leader rounds. Learn ways to use the information to effectively coach staff.