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Assess the core competencies of a rural ambulance agency to provide broader service and greater value patient care and access in rural America. This self-assessment and the associated resources will assist rural ambulance agency leaders to succeed in moving from volume to value in their agency’s culture and operations.

Are you providing the best value to your organization? What expectations do C-Suite leaders have of you? Are there new experiences or training you need to maximize potential for the organization and you personally?

The Critical Access Hospital Financial Sustainability Guide guide is intended for use by state Medicare Rural Hospital Flexibility (Flex) Program personnel, leaders of critical access hospitals (CAHs), and other individuals and/or teams that provide guidance and assistance to these providers in managing their long-term financial stability.

The purpose of this event was to inform Flex Grantees about new rurally relevant EMS quality measures that resulted from a Flex-funded EMS supplement project.

This page contains information about eligibility and the application process for the Rural Hospital Stabilization Program (RHSP)

This Medicare Rural Hospital Flexibility (Flex) Performance Management and Evaluation Guide aims to support Flex Program Coordinators towards incorporating performance management into program operations, leading towards program improvement and evaluation.

A step-by-step guide for state a Flex Program to prepare for and conduct a CAH site visit.

In this second webinar of the 8-part series, Communication Strategies for Community Outreach and Education, learn to elevate your role as a communicator in your organization.

View Session IV of the DRCHSD Program Revenue Cycle Improvement Bootcamp to hear an update on the risks and challenges of capturing hydration services.

View Session V of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn best practices centered on denials management and charge capture.

Learn new ways to ask questions to get the information you want. Identify ways to create comfortable experience for the patient during leader rounds. Learn ways to use the information to effectively coach staff.

Marshall Browning Hospital improves Care Coordination.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Strategic Planning.

This MBQIP Virtual Knowledge Group webinar from the RQITA Resource Center shared information and resources about MBQIP 2025 and the Hybrid Hospital-Wide Readmissions measure with state Flex Program personnel and their subcontractors.

This webinar will explore how the concept of resilience supports this ability and how it relates to the goal of healthcare to support quality and safety.