DRCHSD Quality Series: Rural Health Operational and Quality Best Practices

DRCHSD Quality Improvement Webinar Series: Rural Health Operational and Quality Best Practices

Description: Healthcare is transitioning from the traditional “fee-for-service” payment model and shifting to a “population-based” model in which healthcare systems must align their delivery systems, payment systems, and population health strategies to ensure long-term success. As healthcare organizations embark on this transition, it is imperative that they remain focused on the overall patient experience. This presentation will provide a high-level overview of key best practices centered on strategy, finances, operations, and quality that all keep the patient experience at the center of organizational strategy. 

Learning Objectives:

• Understand the importance of Organizational Quality and how it shapes patient experience
• Learn techniques to engage patients with their care and make the care continuum easier for them, and the organization
• Understand how overall financial and operational strategy impact the patient experience